Meeting Growth Targets

Meeting Growth Targets

Download the Whitepaper As January ends and February begins, it’s a great time for subscription video businesses to check their progress in meeting their growth targets for the quarter and the year. To build confidence, we suggest going a step beyond the classic “new...
Can You Really Measure Happiness?

Can You Really Measure Happiness?

At Wicket Labs, we believe you can when it comes to subscribers and your service. That’s why we’ve developed a new way of thinking about user health, our Customer Happiness Index, or CHI Score. This concept expands beyond traditional consumer satisfaction indices,...