How to Retain ‘Binge and Churn’ Subscribers

How to Retain ‘Binge and Churn’ Subscribers

The flexibility of SVoD services has given rise to users whose goal is to ‘binge and churn’. But what can be done to retain these subscribers, preventing them from becoming an OTT churn statistic and instead increasing their lifetime value? Bingeing is a good thing...
Streaming Video is Booming Right Now, But…

Streaming Video is Booming Right Now, But…

What do You do When People Start Leaving the House Again? Video views are up 30% for OTT services but as stay-at-home orders due to COVID-19 gradually lift across the world, once highly engaged subscribers may have other things on their mind. Learn about actions to...
Survival Analysis in an SVoD Business

Survival Analysis in an SVoD Business

Survival Analysis & Lifetime Value   An audience’s lifetime value is a powerful and straightforward metric that is highly important in determining the long-term health of a subscription business. As we talked about in Calculating Lifetime Value in an SVoD...
Tips for Maintaining a Low OTT Churn Rate

Tips for Maintaining a Low OTT Churn Rate

OTT subscription churn continues to be a top area of focus for service providers. Considering how much marketing goes into engaging with and acquiring new customers, losing customers at an elevated rate can be detrimental to your long-term success. Keeping customers...