Wicket Labs Blog
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Expert guide: How to Win-back Lost Subscribers as Competition Increases
The streaming wars are heating up. Download our guide to learn how to use data to your advantage for reconnecting streaming video subscribers that churn.
SVoD Success with Daily, Weekly, & Monthly Active Users
Don’t try to be all things to all people. Daily usage isn’t the only path to viability for SVoD services. Success can still be found with an audience that engages on a weekly and even monthly basis.
Sports Video Services Getting Back to Action
Live sporting events are beginning to get back to action. Read further to learn about 4 areas where sports-oriented OTT video services have an incredible opportunity to focus their efforts to create new and engaging content for and with their fans.
Questions from How to Leverage a 35% Churn Rate webinar
Sometimes there just isn’t enough time. In this post, we answer questions from a recent webinar we participated in with Brightcove and Hallmark Labs, How to Leverage a 35% Churn Rate.
How to Retain ‘Binge and Churn’ Subscribers
The flexibility of SVOD services has given rise to users whose goal is to ‘binge and churn’. But what can be done to retain these subscribers, preventing them from becoming an OTT churn statistic and instead increasing their lifetime value?
Customer Success: Urban Movie Channel
Utilizing the Wicket Scorecard has helped Urban Movie Channel understand subscriber behavior at a deeper level & launch efficient lookalike campaigns using CHI for their SVoD service.
5 Main Reasons Subscribers Churn
Churn is a fact of life for video streaming services, but it can be fatal for those that don’t get a handle on it. So, what are the main reasons for OTT churn and how can platform data be used to tackle the problem?
Converting New C-19 Viewers into Loyal Customers
Wicket Labs CSO, Ian Blaine, recently talked with Colin Dixon of nScreenMedia to discuss converting “shelter-in-place” viewers & getting them past their first payment.
Redefining Engagement for OTT Video Services
Wicket Labs is redefining video engagement for OTT services with a bias toward taking action. Get a better understanding of every subscriber, TV-E member, and registered user and keep them engaged.
Streaming Video is Booming Right Now, But…
Video views are up 30% for OTT services but as stay-at-home orders due to COVID-19 gradually lift across the world, once highly engaged subscribers may have other things on their mind. Learn about actions to take to retain this cohort of users for the long-term no matter which stage of the lifecycle they’re in.