Actionable Insights for Your OTT Video Business

Analytics & Actionable Insights for OTT Video

The Wicket Scorecard

At Wicket Labs, the big data department for media companies, we’re building the audience insights platform that provides data-driven, actionable insights and maximizes audience lifetime value. The insights in the Wicket Scorecard equip you to gain better visibility into your customers and members, understand how initiatives impact your business, drive engagement with your service, promote a happy customer base through the unique CHI score.

Improve Audience Lifetime Value

Leverage data-driven decisions to improve your Audience Lifetime Value.

Reduce Churn with CHI®

Customer Happiness Index based on content, activity, loyalty, & experience.

Turn Insights into Action

Actionable insights and subscriber export leads to better subscription video businesses.

Customer Success Program

Easy on-boarding, ideas, & best-practices based on your Wicket Scorecard data.

Third-Party Distribution

A universal view into third-party distribution channels & app stores.

Customer Success

Read our latest case study to see how utilizing the Wicket Scorecard, UP Faith & Family have addressed critical business needs and delivered significant business benefit across the complete customer lifecycle. Read Case Study

Moving Beyond the Academic with AI in Streaming Video

What are some considerations to make when applying artificial intelligence (AI) to streaming video? We make suggestions for more informed decision-making.

Download our whitepaper to understand video subscription churn and what steps you can take to reduce it.

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