A New View into Your Customer... Happiness

Introducing the Customer Happiness Index (CHI). We use machine learning and dozens of elements to generate a score based on dimensions of loyalty, content, activity, and experience.

Learn more about CHI

Unique Insights for Your Video Business

Introducing the Wicket Scorecard

In the modern television era, where data plays an increasingly larger role in determining the winners, our mission is to combine industry expertise with cloud computing and machine learning to level the playing field. The Wicket Scorecard is the only audience insights platform for media companies who need unique insights into their video business that drive more informed decision making, and better results.

Learn about Wicket Scorecard

Increase Audience Lifetime Value

Solidify your relationships with customers with insights from our Wickets.

Reduce Subscription Churn

Target high-churn products, devices, and sales channels as well as analyze viewing behavior.

Drive Content Engagement

Optimize content promotion, identify fans & bingers, improve your licensing strategy.

Understand and Combat Video Subscription Churn

Download our whitepaper to learn about video subscription churn and what you can do to combat it.

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MOTOR TREND Selects Wicket Labs to Provide Audience Insights

Today, Wicket Labs announced that it has been chosen by MOTOR TREND, to provide key performance indicators for its direct-to-consumer subscription video business. MOTOR TREND will use the Wicket Scorecard to bridge the gap between its siloed data and better data-driven decisions for its video business.

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