Wicket Labs, the big data department for media companies, builds the one audience insights platform that provides data-driven, actionable insights and maximizes audience lifetime value. The SVoD analytics in the Wicket Scorecard equip you to gain better visibility into your customers and members, understand how initiatives impact your business, drive engagement with your service, promote a happy customer base through the unique CHI score.
Improve Audience Lifetime Value
Leverage data-driven decisions to improve your Audience Lifetime Value.
Reduce Churn with CHI
Customer Happiness Index based on content, activity, loyalty, & experience.
Turn Insights into Action
Actionable insights and subscriber export leads to better subscription video businesses.
Customer Success Program
Easy on-boarding, ideas, & best-practices based on your Wicket Scorecard data.
A universal view into third-party distribution channels & app stores.
Download our whitepaper to understand video subscription churn and what steps you can take to reduce it.